Privacy & Policy

ACCEPTANCE OF THE PRIVACY POLICY

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use our Services, and informs You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Services. By using our Services, You agree to the collection and use of information in accordance with this Privacy Policy.

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions. following definitionsshall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to the Ahn Management LLC DBA Hermes Bitcoin
  • Affiliate means an entity that controls, is controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing.
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Website refers to Hermes Bitcoin, accessible from https://hermesbitcoin.com
  • Service refers to the Bitcoin ATM kiosks.
  • Country refers to: United States
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use our Services, and informs You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Services. By using our Services, You agree to the collection and use of information in accordance with this Privacy Policy.

COLLECTING AND USING YOUR PERSONAL DATA

TYPES OF DATA COLLECTED
PERSONAL DATA

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

DEFINITIONS

  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data
  • If required, your Social Security Number or Taxpayer Identification Number
  • Proof of Address in some cases

We do use automated services to screen customers when making Crypto purchases or sales for know your customer, and other government, rules and regulations.

No mobile information will shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude
text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Service

  1. Ahn Management LLC d/b/a Hermes Bitcoin respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservations systems.


  • Data Usage: We use your data solely for sending messages to communicate directly with customers when they have a question or assistance on their transaction


  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

    Data retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have unlimited testing or data plan.

  • Messages are recurring, and message frequency varies.

  • Contact Ahn Management LLC d/b/a at (323) 400 – 3100 or support@hermesbitcoin.com for HELP or to STOP receiving messages.


  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to support@hermesbitcoin.com or (323) 400 – 3100. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.

  1. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Ahn Management LLC d/b/a Hermes Bitcoin will not sell, rent, or share the collected mobile number

USAGE DATA

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date Your visit, the time spent on pages, unique deviceidentifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type mobile device You use, Your mobile device unique ID, IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access Service by or through a mobile device.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to track the activity Our Service store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, US Mail, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners other companies that We control or that are under common control with Us.
  • With Business partners: We may share Your information with Our business partners to offer You certain products, promotions.
  • With other users: when You share personal information or otherwise interact in the public areas other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

RETENTION OF YOUR PERSONAL DATA

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at the Company’s operating offices and in any other place where the parties involved in the processing are located. It means that information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

Notwithstanding any other section of this Agreement, we will disclose your data with another party if we are required by law and are compelled to do so by subpoena, court order, or a similar legal procedure, as described below.

  • Business Transactions. If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Law enforcement. Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).The Company may also disclose Your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

GENERAL DATA PROTECTION REGULATION (GDPR)

As explained above, we collect Personal Information in various ways depending upon your use of our Site. We process Personal Information on the following legal bases: (1) with your consent; (2) as necessary to perform our agreements; and (3) as necessary for our legitimate interests in providing services where those interests do not override your fundamental rights and freedom related.

The United States may not have protections in place for personal data as extensive as those within the EEA and may not provide adequate protection for personal data within the meaning of the GDPR. You may refuse to give or revoke your consent to this storage of your personal data at any time by emailing us with the subject line “Revoke EEA data consent.” If you are an individual located in the EEA and you decline to consent, you will no longer be able to use our services.

We take Our responsibility to protect Your information very seriously. We use physical, technical and procedural safeguards that comply with applicable legal standards to secure Your information from unauthorized access and use, alteration, and destruction.

We process personal data based on consent according to Art. 6(1)(a) GDPR, which you are free to give or refuse. You’ll see consent options when you visit our website for the first time. You can change your decisions at any time. If you change your decision it will not affect the lawfulness of processing based on consent before its withdrawal.

We are required by FinCEN to store some aspects of your personal data for five years; this includes information used to make certain filings including Suspicious Activity Reports and/or Currency Transaction Reports.

YOUR RIGHTS

You have the right to request access to, and rectification or erasure of personal data, and have the right to object to processing as well as the right to data portability. You also have the following rights:

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing

You may exercise these rights by reaching out to our Data Control Officer by emailing support@hermesbitcoin.com.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHANGES TO THIS PRIVACY POLICY

We will occasionally update this Privacy Policy. When changes to this Privacy Policy will be posted, the date at the top this Privacy Policy will be revised. We recommend checking our website from time to time to inform you of any changes in this Privacy Policy any of other policies.

Contact Us

By emailing us at support@hermesbitcoin.com or by visiting this page on our website: https://hermesbitcoin.com.